New Equipment
Supply of structural steel, plate fabrication equipment systems, handling systems and forging systems.
Spare Parts Support
We currently stock several hundred thousand pounds of spare parts in the UK, which is now managed and tracked with the implementation of an automated software to provide spare parts back up locally.
Experienced Tech Support
With our Hotline support engineers Ian, and other field engineers available to assist, we now average over 25 years of CNC/computer experience. This gives them the type of expertise to diagnose challenges without delay by using an internet connection
Customer Training
We have an in-house training facility at our Wakefield HQ location where customers can send operators, maintenance staff and programmers for training in a classroom setting without the typical interruptions that generally occur onsite.
After Sales Support
Based upon your specific machine and serial number, which is tracked in our customer service software, one of our engineers, like Ian, can view the relative engineering documentation online to identify the problem and to facilitate the resolution.
Part Identification
Proper part identification frequently requires the user to interface with someone in our spare parts department, such as Alison Walker or Richard Clark. Viewing the relative spare parts documents electronically assists in spare part identification